FAQ - Frequently Asked Questions

You can read our returns policy in full here.

Yes, we can ship to Canada. At the moment, most Snap Shades are drop shipped from Sydney, Australia. Tax incurred at customs shall be the customers responsibility.

We can provide remote support via e-mail. Your purchase comes with instructions. However, if you have any issues, please don’t hesitate to contact us and send us photos so we can assist you.

If you reside in NYC, we can offer installation assistance in person. please contact us.

Snap Shades is a mesh-type shade, this allows you to see through the mesh.

During clear sunny days, vision looking into the vehicle from the outside is reduced, increasing privacy but you can still see through it.

We recommend to remove the shades at night. Please check with your local authority on the legality of temporary sun mesh sun shades like Snap Shades.

Yes and No. Each Snap Shade will attach different to each vehicle, some are more suited for windows down than others. Thus, we do not recommend windows to be wound fully down when the vehicle is in motion. It also depends on the speed you are going and the environment you are in. As a rule of thumb, the windows should only be open 50%, travelling up to 30 mph.

Snap Shades will not provide free replacements for loss of your purchase.

If you vehicle does not have any exposed metal around the car frame for the Snap Shade to attached to, you will need the magnetic mounts (magnets do not stick to aluminum). These mounts will be provided along with your purchase for free. In the product description and name there will be an asterisk (*) , this indicates whether your model/make will require the magnetic mounts.

Snap shades are made of high quality memory metal in the frame, with high strength magnets embedded in. The mesh is a UV resistance polyester material, which is also designed to reduce the heat from the sun.

We expect fair wear and tear over time. However, as Snap Shades are installed on the inside of a vehicle, they are less likely to  stretch, fade, become brittle and tear due to the sun, rain and wind.

We provide a one year warranty on workmanship and fading.

In the unlikely even that your Snap Shades arrived damaged or faulty, you must not continue to use the shades and place them in the original packaging it was delivered in. Please contact us within 7 days of purchase for further instructions on how to return the shades. You can read our returns policy here.

Options for a refund or replacement of the Snap Shades is offered in this situation.

If you product is not the correct model for your car, please contact us within 7 days and we will organize to either refund or exchange the product for you. The customer will be responsible for return postage costs for return or exchanges relating to incorrect items/s ordered. Please contact us prior to placing an order if you are unsure which item best suits your vehicle.