At Snap Shades, we try our best efforts to deliver our awesome shades in a timely manner.
Snap Shades uses the USPS to ensure safe tracking and delivery of your goods. If your parcel is lost or damaged in transit, we may assist you with the investigation where there is a legitimate claim. Snap Shades cannot be held responsible for lost or undelivered items.
After your payment has been confirmed, Snap Shades will take approximately 1-3 days to process your order. Once your order has been completed, you will receive a tracking number within 24 hours of completion. If you have not received this e-mail, please check your junk mailbox and/or the e-mail address you have provided is correct Please e-mail us at [email protected] with your Order Number to check the status of your order.
Please be aware there may be some delays during and following any sale/promotional events and any exhibitions/trade shows we attend through out the year.
COVID-19 NOTICE: Due to COVID-19, there are major disruptions to distribution centers in the US and world wide logistics. Expected delivery times are based on Snap Shades past experience and can vary. Please allow for extra time for your parcel to arrive at your door step. We are very excited for you to enjoy your Snap Shades and we will try to provide you with the latest information on your package to the best of our abilities. But due to these uncertain times, Snap Shades cannot not guarantee shipment within a reasonable time frame and will not provide refunds or replacement shades. If you would like to purchase additional insurance, please contact our staff via [email protected]
Unfortunately, Snap Shades US was unable to establish their HQ in the US due to the pandemic and is currently drop shipping from Sydney, Australia. However, we try to exceed our US customer expectations where we can to provide an equal, even better experience for customers. Offering free shipping and a local returns address in California.
Thank you for your understanding and considering Snap Shades! If you have need further clarification or any questions about shipping, please don’t hesitate to contact us.
Slip, Slop, Snap!